0
Your Bag
Your Cart is empty
Return Policy Page
At Zuzu Fashion Wear, customer satisfaction is our priority. If you're not fully satisfied with your purchase, we’re here to help.
Eligibility for Return
Products must be returned within 7 days of delivery.
Items must be **unused**, **unwashed**, and in **original packaging** with all tags intact.
Return is only applicable for **size issues**, **wrong item delivery**, or **manufacturing defects**.
Non-Returnable Items
Innerwear or hygiene-sensitive products.
Customized or sale items.
Return Process
1. Contact our support team at \[email/phone number] within 7 days of receiving the product.
2. Provide order details and reason for return.
3. Our team will confirm eligibility and guide you through the return process.
Exchange
Exchange is subject to availability.
We offer **one-time size exchange** if the requested size is in stock.
Refund
Refunds are processed after inspection of the returned item.
Refunds are issued via the original payment method within **7-10 working days**.
Delivery Charges
Original delivery charges are non-refundable.
In case of wrong or defective item delivery, return shipping will be free.
For any further assistance, feel free to contact our customer care team.
Contact Information
-
Address :
Bonosree-Dhaka
-
Phone :
01913898746
- Email :
